Warm temperatures adversely affect the quality of chocolates shipped to locations above 70 degrees. When sending chocolates to warm climate destinations, ice packs and insulated boxes are required to help keep the chocolates cool for up to 48 hours, for which there is an additional $5.00 charge. We strongly recommend Fed Ex Overnight or Fed Ex 2nd Day Delivery.
We also recommend shipping to a business address rather than a residential address, when possible, to help keep your package in a temperature controlled environment. Shipping to a residential address could result in your package sitting in the sun for several hours, and we cannot be responsible for melted chocolate in packages left outside.
To keep your chocolate from being in transit for more than two days, we will be shipping packages Monday through Wednesday only. We will ship on Thursday for customers who place orders by noon on Wednesday and choose Overnight shipping or are shipping to addresses in Ohio.
Please contact us (toll-free) at 1-866- 887-4100 for additional information.